Bp99 Terms & Conditions — Complete Platform Rules Guide

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "Player") and bp99 ("Platform", "We", "Company"). By accessing, registering for, or using any part of the bp99 platform on the website bp99.wine, you automatically agree to be bound by all terms outlined herein.

These Terms apply to all activities conducted on our platform, including account registration, use of gaming services, financial transactions, participation in promotions, and any communication with the bp99 customer support team. Please review this document periodically, as we reserve the right to update these Terms from time to time.

To register and use the bp99 platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old or the minimum legal age set by local laws in your jurisdiction, whichever is higher.
• You must register using valid, accurate, and up-to-date personal information. Registering under another person's identity or using false information is strictly prohibited.
• You are not prohibited from wagering activities by any authority or organisation, including any self-exclusion programme you have voluntarily enrolled in.
• You are not located in a territory or country where online wagering activities are absolutely prohibited.
• You are acting on your own behalf and not as an agent, representative, or proxy for any third party.
• You have full legal capacity to enter into this binding agreement.

Each individual is only permitted to hold one account only on the bp99 platform. Holding multiple accounts under a single individual is a serious violation that may result in the termination of all associated accounts and the forfeiture of all accumulated funds and bonuses.

Account Security Responsibilities

You are solely responsible for keeping your account username and password confidential. bp99 will not be liable for any losses arising from unauthorised access to your account caused by your own failure to safeguard your login credentials.

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) in your account settings for added protection.
• Do not share your login credentials with anyone, including family members or friends.
• Contact customer support immediately if you suspect any suspicious activity on your account.

KYC Verification Process

Bp99 requires a Know Your Customer (KYC) process to ensure platform security and compliance with relevant regulations. You may be required to submit valid proof of identity such as a national ID, passport, or driving licence, along with proof of current address within the stipulated timeframe. Failure to complete the KYC process may result in restrictions being placed on your account, including blocks on fund withdrawals.

Bp99 supports a range of safe and trusted local payment methods including FPX, direct bank transfer, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed using 256-bit SSL encryption to ensure your data remains secure at all times.

Deposit

• The minimum deposit amount is RM10 per transaction.
• Deposits via FPX and direct bank transfer are typically credited to your account within 5 minutes.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Bp99 does not charge any processing fees on deposits; however, your bank or eWallet provider may impose their own charges.

Withdrawal

• The minimum withdrawal amount is RM30 per request.
• Withdrawal requests received on business days are processed within 1–3 business days, depending on the selected payment method.
• Withdrawals may only be made to a bank account or eWallet registered in your name and verified through the KYC process.
• Bp99 reserves the right to request additional documents before processing withdrawals exceeding a certain amount, for compliance and fraud prevention purposes.
• Funds derived from bonuses are subject to the applicable wagering requirements. Ensure you have fulfilled these requirements before requesting a withdrawal.

Bp99 offers a variety of attractive bonuses and promotions from time to time to reward both new and loyal members. Each bonus offered is subject to specific terms and conditions set out on the relevant promotions page.

General Bonus Terms

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion's terms.
• The welcome bonus is available to new members registering for the first time only.
• Bonus funds cannot be withdrawn directly — they must first be wagered in accordance with the specified rollover requirement before any withdrawal is permitted.
• Bp99 reserves the right to void any bonus suspected of being obtained through fraud, multi-account abuse, or violations of the terms.
• Bonuses are non-transferable between accounts and carry no cash value unless the specified wagering requirements have been met.
• Bonus offers have a validity period stated in each promotion. Bonuses not used within that period will expire automatically.

For more information on current promotions and the detailed terms of each offer, please visit the Promotions which is updated on a regular basis.

All games available on the bp99 platform — including video slots, live dealer table games, fish shooting, bingo, sports betting, and casino betting — operate using a Random Number Generator (RNG) certified by internationally accredited independent verification bodies.

Game Results

The outcome of each game round is final once processed by the system. bp99 does not accept any claims to cancel or alter completed game results. In the event of a technical disruption affecting game outcomes, bp99 will investigate and take fair action based on our system transaction logs.

Player Responsibilities

• Players are responsible for ensuring a stable internet connection while playing. bp99 is not liable for any losses caused by connection disruptions on the player's end.
• In the event of a discrepancy between what is displayed on the player's screen and bp99's server records, the server records will be used as the final reference.
• Minimum and maximum betting limits for each game are set by the game provider and may vary by game type and your VIP level.

Bp99 is committed to maintaining a safe, fair, and enjoyable gaming environment for all players. The following activities are strictly prohibited and may result in account termination without warning:

• Fraud & Money Laundering: Any attempt to use the bp99 platform for money laundering or other illegal financial activities.
• Use of Automated Software: Using bots, automated software, scripts, or artificial intelligence tools to play, gain an unfair advantage, or exploit the bp99 system.
• Collusion: Colluding with other players to gain an unfair advantage in games, especially in live table games.
• Bonus Abuse: Opening multiple accounts or using dishonest methods to repeatedly claim bonuses.
• Hacking Attempts: Any attempt to disrupt, hack, or manipulate the bp99 system, servers, or software.
• Support Abuse: Filing false complaints or claims, or harassing and threatening our customer support staff.

You may close your bp99 account at any time by contacting our customer support team via live chat. Before closing your account, ensure you have withdrawn all eligible funds. Any bonus balance that has not met the wagering requirements will be forfeited upon account closure.

Termination by bp99

Bp99 reserves the right to suspend or terminate any account at any time, with or without prior notice, for the following reasons:

• Violation of any provision within these Terms and Conditions.
• Confirmation that information provided during registration is false or inaccurate.
• Requests from relevant authorities in criminal investigations.
• Detection of fraudulent activity, money laundering, or any other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.

In cases of termination due to serious violations, bp99 reserves the right to withhold account funds until an internal investigation has been completed.

The bp99 platform is provided "as is" and "as available". While we strive to ensure the platform operates smoothly at all times, bp99 makes no guarantee that the service will be free from interruptions, errors, or technical issues.

To the extent permitted by applicable law, bp99 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to:

• Financial losses resulting from unfavourable wagering outcomes.
• Service disruptions caused by system maintenance or circumstances beyond our control.
• Unauthorised access to your account due to your own negligence.
• Processing delays caused by third parties such as banks or eWallet providers.

Bp99 reserves the right to amend, add, or modify any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on this page with an updated revision date.

It is your responsibility to review this page periodically to stay informed of the latest changes. Continued use of the bp99 platform after any changes are published constitutes your acceptance of the amended terms.

If you have any questions regarding these Terms and Conditions, please contact the bp99 customer support team, available at all times via live chat 24 hours a day, 7 days a week.